Hardware

Hardware

Hardware Tools

A set of tools is available to help you maintain your hardware. You can access these tools from the software installation folder. The tools are compatible with the SUIDI5,6,7,8 and touch sensitive interface products.

The interface tab shows us which product we have connected, along with the serial number.

If you wish to test your product in stand alone whilst it is connected to your computer, click the stand alone tab.

The interface firmware can be updated here. The firmware is stored inside the interface and upgrading it is a common fix to a wide variety of problems.

The DMX input and output can easily be tested on the “Test” tab. If your interface has two DMX connections, connect the output with the input.

If your interface is working correctly the input values on the right should change as you move the faders on the left.

The buttons on your interface can be tested here(1) and if you are using the rear ports, these can be tested here(2).

If you have a show on a DMX desk, you can transfer this directly to your USB-SD interface using the DMX Recorder tool.

Click here(1) to create a new scene and then simply click record. If you want to trigger your scenes with the rear ports or by date and time, the triggers can be set up here(2).

Once you are happy with your recording, click here(3) to write to the interface memory, or click here(4) to write to the hard disk for later use.

Some interfaces have an internal clock and calendar. You can update this by synchronizing it to the Windows clock and calendar, or by selecting a custom date and time. You can also set a start and end date for the internal clock to automatically move forward one hour.

If you have a compatible interface connected, you will be able to set a location. This will allow for the triggering of scenes at Sunrise and Sunset.

The infra red tab allows you to send the default remote configuration so the unit can be used with one of our official remote controls.

The starting parameters group allows you to set the default state of the interface when it is first switched on. The Triggering group allows you to disable functions which are not needed or help troubleshoot a problem.

Functions such as the Dimmer fader on the touch sensitive interfaces can be disabled within the Function Enable group. If you have a multi page interface connected, the page priorities can be changed. LTP means that the last scene you activate will always take priority over the rest.

Once you have adjusted your settings, click at the bottom to send the configuration file over to the internet. Note that your interface may disconnect from the USB for a few seconds.

The ethernet tab allows you to modify the IP address of a compatible interface and set a password.

The DMX Timing tab allows you to change the rate at which the DMX message is sent from the interface. Sometimes a refresh rate which is too high can cause problems with certain lighting fixtures. A DMX message consists of several different parts. Changing the delay between each part of the message will change the resulting refresh rate displayed at the bottom.

To begin with, choose a preset from the right and then click the button at the bottom to store the timings into your interface. You will need to restart the interface before the timings are applied. You can have a different set of timings for each universe which can be selected at the top.

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